1. Generally, Most orders are processed within 5-7 business day. But delay delivery would happen as our storage change every moment.
2.International transportation is need a long time, please be patient, we will be closed to care the latest dynamic information, the parcel may be accidental damage, including flattening, and even lost, please understand! If you didn’t receive your package,or the parcel is damaged,or have the defective products, please provide us some pictures as evidence, if the fact is true, we will resend a new product to you.
Any requirements please tell us before the parcel sending, because once parcel sending, we can’t change anything!We provide free shipping is China post air mail, thank you .
Because the deliver cost is very expensive, usually it is not worth to return the products, if you chose the wrong size, or don’t like it, normally we advice you keep it, you can sale to your friend, or as a gift send to your friends, thank you.
Since your feedback is very important to our business development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. Thank you! If you dissatisfied with it, please kindly contact us before leaving any negative and neutral feedback. We will try our best to solve the problem and satisfy you. Thank you very much!
You can see in our bags are accept sample custom,You can follow the way you wish to customize.Welcome you to choose.